Tuesday, April 17, 2012

Star Alliance Mega-Trip 2012: Cathay Pacific First Class Lounge (The Wing)

Star Alliance Mega-Trip 2012  
a.      Introduction/Preface
f.       Exploring Frankfurt
t.        Conrad Tokyo
u.      Exploring Tokyo

Cathay Pacific First Class Lounge (The Wing)



I had a little bit of time to enjoy the Cathay Pacific First Class Lounge (The Wing) before boarding my flight from the satellite terminal at gate 508.  The Haven (dining room) was packed and there was a wait.  The only redeeming factor was that there were some breakfast items available to eat in the main lounge area.  

View from The Wing
 

I would have stayed longer to eat more food but I had to rush to get to my flight requiring me to take a bus to the Satellite Terminal so I had to leave about 15 minutes of travel time to the terminal.  Boarding was supposed to start at 8:25AM but it did not start until 5 minutes after that.  We boarding via the jet bridge and did not leave until 9:30AM due to congestion


Star Alliance Mega-Trip 2012: Marriott SkyCity Hong Kong

Star Alliance Mega-Trip 2012  
a.      Introduction/Preface
f.       Exploring Frankfurt
t.        Conrad Tokyo
u.      Exploring Tokyo

Marriott SkyCity Hong Kong


By the time I arrived into Hong Kong, it was 7:30PM and I was cleared out of customs and immigration at 8PM.  My luggage was one of the first to arrive and it still had the United Star Alliance Priority tags still one it.  I was a little disappointed that the Lufthansa First/HON tag was not placed nor any Thai Airways First tags were placed either… just the plain United ones were left on there… but it did the job.  I wanted to check in with Dragon Air to deposit my luggage with them overnight so schlepping them to and from the hotel would not be necessary.  I went to Counter Areas B/C servicing Cathay Pacific first but was directed to Counter H where Dragon Air has servicing.  

I inquired at the First Class check in to see if it was possible to at least get a boarding pass for my morning flight and then if they would take my bags.  The agent told me I could get a boarding pass but repeatedly made sure that I indeed I wanted to check in my bags overnight.  I think she was trying to persuade me not to leave it overnight.  

After issuing my boarding pass and lounge invitation, she asked me to place my bags on the belt to be weighed.  They came out to 50kg together and that was 10kg over the limit for business class passengers.  She told me that the overage was 78HKD per kg… so that was 780HKD or $100USD.  I asked if she could help me out being an OneWorld Emerald member and coming from the US, I should be allowed extra baggage.  She told me that since I was on a separate ticket on arrival, she could not extend anything to help me out.  I again asked if there was no other way, she replied…. “Not really.”  

I had no choice but to ask if she could speak with her supervisor.  She went and spoke to Pam, a supervisor, and then came back to tell me that I would not have to pay extra baggage fees.  Pam only asked to see my inbound ticket and flight numbers.  She told me that they had a policy that for passengers inbound from the US, within the last 30 days, have special baggage privileges.  She also asked if I was one of their OneWorld elite members to which I flashed my card with the logo on it.  

After this ordeal… it was about 8:45PM and I made my way back to the arrivals level to check out the hotel courtesy desks.  I found my way to the Marriott table #5 and they were very accommodating.  I told them I was staying with them at the Sky City Marriott and the gentleman found my name in their list of hotels.  He told me to have a seat while they called for the driver and I would be on my way soon.  I had to share the van with an older (50’s) Chinese couple and 2 Qatar pilots.  The ride was a very short 5 minute 2 mile ride to the hotel property.  Upon arrival, I had a member of the staff greet me immediately and took my bag to my hotel room.



We arrived on Level 7 and I was taken to room 758.  We when opened the door, I saw how big the room was and commented that the room was nice.  My concierge smiled and told me that I had been upgraded to one of the suites.  They even have a bowl of fruit at the table for me.  After signing paperwork for the stay and given the executive lounge access policy, I was left alone.  This room was big… it had 1 & ½ bathrooms, a living room with desk, and a large King-sized bed in the bedroom.  After finding the Ethernet cable, I decided that it was too late to go into town for the Hard Rock Café for my T-Shirt collection so I decided to stay in the hotel.  I would have to get it next time in Hong Kong.






 


 



 
Night View of the Convention Center
Even though I requested a wake-up call at 6AM, I still set my alarm for 6AM on my phone.  I woke up, packed my bags, and went to the Executive Lounge to eat breakfast. 
 
 
Day View of the Convention Center

They had a hot meal option available of eggs, bacon, chicken sausage, hash brown, and omelet station.  They also had pastries, bread, fruit, yogurt, and cereal available as well.  I grabbed a plate and a bottle of water to enjoy.  The other option I had was a breakfast in the hotel restaurant at no charge.

Hotel Lobby
I checked out of my room in the lounge and went back to my room at 7:15AM.  The airport shuttle bus came at 7:20AM as it operated on the hour and every 20 minutes after that.  It was a quick ride to HKIA Terminal 1 and I was on my way to security and customs/immigration.  Being as it was the New Year season; there were a lot of people traveling… more than usual.

Note: This Hotel is now a Marriott Category 5 property meaning it costs 25,000 Marriott Rewards points per night

Star Alliance Mega-Trip 2012: First Class on Thai Airways BKK-HKG

Star Alliance Mega-Trip 2012  
a.      Introduction/Preface
f.       Exploring Frankfurt
t.        Conrad Tokyo
u.      Exploring Tokyo

First Class on Thai Airways BKK-HKG

Thai Airways 606 BKK-HKG  Boeing 747
Wednesday
, January 20
Depart: 4:00PM  Arrive: 7:45PM 
Duration: 2hr45min
Seat: 1A (First Class)

We departed from gate D8 on an older regional 747 aircraft.  There were two jet bridges available and I used the left one for premium cabin passengers.  The purser came by before take-off offered me a pre-departure beverage which I declined.  He also mentioned/confirmed that I ordered a special meal that was spicy.   





The safety video was played on the old style overhead projector screen.  Being seated in 1A, it was hard to see it clearly.  After we took off, the meal service started immediately with the hot towel service to kick it off.  I started off with a still water when not nuts were brought out.


Then an appetizer of pork satay with peanut sauce and cucumbers were given.  The purser suggested that I enjoy some Dom Perignon with it... which I accepted.  Then the bread basket with butter came along with the pumpkin soup. 



My main course chosen on this flight was the Spicy Thai Basil with Beef served with a fried egg and it was delicious.  Next we had a fruit and cheese plate followed by a chocolate mousse tart with almond crème. 







This was all followed by a cup of green tea and landing card for Hong Kong.  I had my personal TV turned to the airshow so I could follow our progress into Hong Kong.



After I filled the landing card out, I asked the purser for a tour of the Business class split amongst the front of the plane on the main deck and the upper deck.  In First, there were 4 passengers including myself with seating enough for 10 passengers.  One passenger was a monk who I believe was upgraded to First by the gate agent.  The safety video we had was shown on the old style projector screen (this bird is very dated).  The galley for First and Business occupied the right middle section of the plane (similar to KLM’s 747) which is a rarity for 747 configurations.  

In the upper deck, there was 1 passenger (private cabin) and about 5 on the main deck.  Upon returning to my seat… and once again, I blogged and tried to catch up before I forget the details on my last few days of whirlwind travel.  I did manage to recline the seat into the bed position and grabbed a few winks before landing.  Since the cabin lights were turned off, I managed to fall asleep rather quickly and even had a short little nightmare “napmare”.  The service was very good on this flight and I would not accept anything less from Thai Airways.  We landed in Terminal 2 of Hong Kong International Airport.

Upon landing, there was an agent with three names on the paper waiting on the jet bridge… the three official passengers in First as the monk had a wheelchair for him upon arrival.  We were taken by shuttle to the immigration area and it would have been about a 10 minute walk without the golf cart service.  The line for visitors to Hong Kong was pretty long and took about 15 minutes to get through. 

The e-channel for frequent visitors of HKIA automated gates looks like an easy process to go through.  Based on previous research, the only requirement was for someone to enter/leave Hong Kong 3 times within a 12 month period.  This trip would fulfill at least 2 of the 3 times for me as both on the inbound and outbound fights to china, I would be clearing customs/immigration on both sides of the trip into/out of Hong Kong.

Monday, April 16, 2012

Star Alliance Mega-Trip 2012: Thai First Class Lounge and Spa at BKK

Star Alliance Mega-Trip 2012  
a.      Introduction/Preface
f.       Exploring Frankfurt
t.        Conrad Tokyo
u.      Exploring Tokyo

Thai First Class Lounge and Spa at BKK 

Personal living room
After checking my onward passport, I was welcomed into the lounge.  Nothing has changed since August and I enjoyed staying in the lounge again, even for a short amount of time.  The assistant I had assigned to me last time was there and it was goo catching up with him.  I immediately inquired about going to the Royal Orchid Spa to get my complimentary one hour massage since I had about 90 minutes in transit time due to the late arrival from Frankfurt.  One of the assistants took me to the lounge and they were immediately ready for me and all I needed was to sign a consent form. 

Spa waiting area


Towel and tea
I sat in the waiting area for 20 seconds before my therapist came by to take me into room number 2 and then was taken to the private bathroom to change out of my clothes.  The only thing to change into was only a skimpy fishnet-like underwear with the consistency of a see-through sweater depending on the lighting.   






My therapist instructed me to get on the massage table after giving me samples of the scented massage oils available.  I enjoyed the next hour or so of massage but felt that she did not apply too much pressure.  It was a bunch of rubbing to mainly helping circulation before a long flight.  Nevertheless, it was very relaxing and I almost fell asleep.  After the massage, I took a shower to get the oil off my body and then changed back into my clothes.



Next, I was led to the resting room where I was given a cup of tea and some snack along with a survey of my experience in the spa.  It was a great experience once again and this part of the ground service is a strong point for Thai Airways.   





After returning back to the First Class lounge, I used the computer for a bit and ordered some food to enjoy.  I ordered some spring rolls, fried rice with ham, and Thai style grilled beef.  They were all very good and delicious.  I waited around until 3:35PM and one of the attendants came by to let me know it was time for boarding.  I was driven to my plane in a golf cart along with another passenger from the lounge to our departing gate.  We were the last 2 passengers to board on the plane.