Star Alliance Mega-Trip 2012
Lufthansa
Welcome Lounge at FRA
The
flight landed at Terminal gate 22 and we departed via the jet bridge. I went to the transfer desk to obtain a
boarding pass but was notified that Thai did not have a transfer desk at
Frankfurt and I would have to go to the check in counter for Thai to get my
boarding pass when they opened.
I went
through border control, luggage claims, and customs on the way to level 1 for
arrivals. The Lufthansa Welcome Lounge
was easy to spot and a nice place to visit if Frankfurt is the final
destination or stop over on a trip. This initiative is the first of its kind for
Lufthansa. The
lounge concept is catered to the needs of passengers arriving on
long-haul Lufthansa flights and the facility is made available for
first, business class passengers and for Star Gold status customers.
The
floor area of the lounge is around 1,200 sq meters on two levels and it
is equipped with all the facilities required for passengers to freshen
up after an intercontinental flight and organize themselves for the day
ahead. The lounge, which is situated on the upper level consists of a
spacious cozy area with lounging as well as calm zone for relaxing. It
also includes an eatery where snacks is available for passengers or can
help themselves with breakfast dishes. The passengers can also use the
facility of wireless internet access and also avail of the cloakroom
where they can leave their baggages during their time of stay.
I
presented my boarding pass to the attendant and after answering a phone call,
he finally let me into the lounge. I sat
down with the other attendant to enquire on getting to Nordwestzentrum (North
West Mall) via the train and she gave me detailed instructions and assured me
that I would not have to come in contact with the rain as the subway is
underground and the place I am going is a covered mall area. She directed me to the sleeping room but I
opted for a shower first. The main level
of the lounge has a sleeping room, business cubicles, quiet room, lounge area,
buffet bar and a dining area. The lower
level has a waiting room and about 26 shower rooms. After signing in, I was given room #4 and had
a great hot shower. They provided me
with a shaving kit and dental kit for my usage.
After the long shower, I went upstairs to take advantage of the wifi and
food to eat. At about 12:45pm, the
attendant came by to let everyone know that they would be closing at 1PM.
 |
| Stairs to the shower rooms below |
 |
| Reception Area for showers |
 |
| Waiting room for showers |
 |
| Dining Room |
 |
| Lots of open seating |
 |
| Variety of Food Choices |
 |
| Sleeping room |
I
proceeded to the Thai Check in counter and flight TG921 was scheduled to leave
at about 2PM. I asked to have them
present a boarding pass to me for my flight that was departing later, but the mean agent told me I would have to return at
5:30PM as my flight was scheduled to depart at 8:30PM. She told me there was no way for me to get
one and I could not visit the lounges as I could not get through security. I was not at all pleased with her response
since I wanted to drop off my carry-on luggage in the lounge and head towards
the city. The left luggage service would
cost €5 ($7) so I took my bags with me into to town.Saves me the trouble/time of having to reclaim the luggage later and packing it.
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